Emergency Communicationsbackground

What to Expect from an Emergency Communications Specialist Career

A Sense of Fullfillment

Choosing a career as a 911 Emergency Communications Specialist may be one of the most rewarding decisions you will make.

Frederick County Government Emergency Communication Specialists dispatch fire, rescue and ambulance services, Frederick County Animal Control and law enforcement; including Frederick County Sheriff's Office, Brunswick City Police, and Thurmont Police Department.

This role offers many opportunities to make a positive difference in the lives of others.  Emergency Communications Specialists often have to talk people through difficult and scary situations, and are able to remain calm in even the most dire of situations.  

As an Emergency Communications Specialist you will be:

  • The Very First of the First Responders.
  • The on-scene First Responder agencies partner with on the front line.
  • Part of a team that maintains public safety.


A Thoughtful Recruitment Process

  • Submit your application to an advertised announcement  

    Create your profile in www.Governmentjobs.com for easy application submission.  A separate application form is needed for each vacancy you are interested in.


  • Attend Mandatory ECS Orientation 

    This on-site mandatory orientation allows applicants to meet with ECS staff to learn more about the ECS profession and ask any questions before the full selection process begins. 

    In the meantime, check out our mini-orientation video.


  • Criti-Call Testing  

    To successfully complete CritiCall testing, you do not need to know anything about Computer Aided Dispatch, 9-1-1 center operations, or how public safety agencies function. CritiCall test skills and abilities such as decision making, data entry, comprehension, memory recall, etc.


  • Candidate Interview 

    At this time, you will meet with staff from Emergency Communications to complete an interview.  This is an opportunity for you to learn more about us, and for us to learn more about you!


  • Final Hiring Steps 

    You'll be asked to complete a Criminal History Disclosure form through our online portal, and will also need to provide reference check information to your ECS Hiring Manager.


  • Conditional Offer of Employment 

    Once an offer of employment has been extended by a ECS Hiring Manager, you will be required to successfully complete a background investigation, psychological evaluation,  physical examination and drug screen.  We will be here to help you each step of the way.